Why Can’t I Log In?
If you’re having trouble logging in, it’s usually something quick to fix.
Common reasons
Incorrect email or password
Make sure your email and password are entered correctly. Check for typos or extra spaces.
Password hasn’t been set yet
If you’re new, you may need to set your password first. Use the “Forgot Password?” option to get started.
Using the wrong email
Double check you’re logging in with the same email you signed up with.
How to fix it
The quickest way to resolve login issues is to reset your password:
- Go to the login page
- Click “Forgot Password?”
- Enter your email address
- Follow the instructions in your email
- Set a new password and log in
Still having trouble?
If you’ve tried the steps above and still can’t log in, please contact support and we’ll help you get back into your account.
Email: support@prxvault.com